EXCHANGES:

YOU MAY REQUEST AN EXCHANGE FOR ANOTHER SIZE OR A STORE CREDIT WITHIN 30 DAYS OF PURCHASE.

TO QUALIFY FOR AN EXCHANGE, THE ITEM MUST BE UNUSED AND IN ITS ORIGINAL CONDITION AND PACKAGING.

REFUNDS:

WE ACCEPT REFUNDS ONLY FOR ITEMS THAT ARE INCORRECT OR FAULTY.IF YOU RECEIVE A DEFECTIVE OR INCORRECT ITEM, PLEASE CONTACT US WITHIN 30 DAYS OF PLACING THE ORDER.

WE WILL ASSESS THE ISSUE AND OFFER A REPLACEMENT, STORE CREDIT, OR MAY ISSUE A REFUND AS APPROPRIATE.

PLEASE NOTE: SHIPPING AND HANDLING FEES ARE NON-REFUNDABLE.

CUSTOMERS ARE RESPONSIBLE FOR RETURN SHIPPING COSTS UNLESS THE RETURN IS DUE TO A DEFECT OR ERROR ON OUR PART.

TO INITIATE THE RETURN PROCESS, PLEASE EMAIL US AT HELLO@THISISPARALLELSTORE WITH THE FOLLOWING DETAILS:

ORDER NUMBER

REASON FOR RETURN

ANY RELEVANT INFORMATION