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MOST COMMONLY ASKED QUESTIONS ANSWERED

HOW LONG WILL MY ORDER TAKE TO SHIP?

All orders are shipped out from our shop within 4-5 business days of purchase

You will receive a confirmation email once your order is placed, and additional emails with tracking advice once your order is shipped.

We will reach out to you in the event your order is delayed.

WHERE IS MY TRACKING NUMBER?

You will receive a tracking number as soon as your order ships.

Once you have been notified about your package's departure, please allow up to 24 hours for tracking information to update.

Once your order has left our facility we no longer have any contact or control over it and you will need to reach out to the courier directly for further information. 

WHAT IS THE RETURN POLICY

If there is an issue with your order, please use the returns portal linked in the menu's

Returns will only be accepted for incorrect or faulty items

Customer pays for return shipping

HOW DO I CANCEL MY ORDER

Depending on when your order was placed, cancellations may not be possible.

Please note, your order cannot be cancelled if it has shipped.

Please contact us using our submission form within 24 hours of placing the item(s) and we’ll get back to you within business hours to make things right!

WHAT DO I DO IF I RECEIVED A DAMANGED PRODUCT

Whoah, we're really sorry about that! 

Please use the returns portal linked in the menus

Returns will only be accepted for incorrect or faulty items

Customer pays for return shipping

WHAT IF I MISSED OUT?

We are a small business and to maintain quality but also deliver you a product that you will get shortly after ordering we have a few conditions.

- We dont like pre-orders, who does?

- We are not a drop shipper, nor are we using cheap digital machinery

- We hand print in-house in limited quantities, so you know what you're getting

- No reprints!

If you did miss out, sorry about that, best way to ensure you dont miss out is to join the SMS list.

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