Shipping policy

Shipping Times:

We understand how exciting it is to place an order and the anticipation of waiting for it to arrives so please read before placing an order.

We are good people, and not here to scam you, please work with us

Firstly, quoted delivery and shipping times on product page are only a best guess and based on what happens "normally". Promotional, unexpected order influx, machine or systems downtime, team sickness, surprise supply chain issues are just a few things that interrupt a normal week. When this happens, we will always do our best to contact you. 

Goods in a "normal week" are shipped weekdays from our shop (Mon through Friday) and our normal processing time is 3-4 business days. Business days for us simple means "week days"...

Goods are either picked up or dropped to the postal office the same day of processing, at which point you will receive tracking advice from the service provider which should update the same day around midnight. 

 

For help with your order, please contact us. Include your order number and relevant details.